Privacy Policy

Introduction

This policy applies to all visitors and customers who use our website or services. By visiting or interacting with our website, you agree to the terms described in this policy. If you do not agree with this policy, we kindly ask you to refrain from using our services.

Our business operates under strict standards of privacy, integrity, and transparency. We aim to keep your personal information secure and to use it only in ways that are fair, ethical, and necessary for our operations.

Information We Collect

When you engage with our website or services, we may collect different types of information depending on your interaction. These include:

a. Personal Information

This refers to any data that identifies you as an individual, including but not limited to your:

• Full name
  
• Email address
  
• Phone number
  
• Shipping and billing addresses
  
• Company name (if applicable)
  
• Any other details you submit through our forms, emails, or during checkout
  

b. Order and Transaction Details

If you make a purchase or place an order through our website or directly through our representatives, we collect information such as:

• Product details
• Order history
  
• Delivery preferences
• Payment methods (Note: We do not store credit/debit card numbers on our servers.)

c. Technical and Browsing Data

We automatically collect some non-personal information through cookies and analytics tools, including:

• Your IP address
• Browser type and version
  
• Device type and operating system
• Pages you visit on our site
• Time spent on each page
• Click patterns and referral URLs

This data helps us understand how users interact with our website and how we can improve the user experience of our website

How We Use Your Information

The information you provide is used only for purposes that are clearly defined and aligned with your expectations. We use your information to:

• Fulfill your printing orders or service requests
  
• Provide personalized customer support
  
• Process payments securely through trusted third-party platforms
  
• Send you promotional emails or newsletters (only if you have opted in)
  
• Improve our website’s functionality, design, and overall user experience
  
• Monitor and analyze current trends to improve service performance
  
• Comply with legal obligations or investigate suspicious activities

We do not use your data for any unauthorized purposes, and we never sell your personal information to advertisers or third-party marketing agencies.

Data Storage and Protection

We take data security extremely seriously and have implemented physical, digital, and managerial safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction

Security measures include:

• SSL encryption for all data transmission
• Secure server infrastructure
• Firewalls and anti-malware systems
  
• Access restrictions based on job responsibilities
  
• Regular system updates and vulnerability scans
  

We also ensure that all third-party service providers we work with are fully compliant with data protection regulations and use industry-standard security practices.

Sharing Your Information

We value your trust and do not share your personal information casually or irresponsibly. Your data may only be shared under the following limited circumstances

• With trusted third-party partners such as courier services, payment processors, or email service providers, who need access to perform services on our behalf.
• When we are legally required to disclose information due to court orders, law enforcement requests, or regulatory compliance.
• In connection with a business transfer, such as a merger, acquisition, or sale of company assets, where customer information may be included as part of the transaction (with appropriate privacy assurances). 
  

We ensure that all partners who access your data are under strict confidentiality obligations and cannot use the information for any purpose other than fulfilling their responsibilities.

Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. Cookies are small text files stored on your browser that help us recognize repeat visitors, remember preferences, and help to analyze website traffic.

Types of cookies we use:

• Essential Cookies – Required for basic website functionality (e.g., cart sessions, login sessions)
• Analytical Cookies – Help us measure website traffic and usage patterns (e.g., Google Analytics)
• Preference Cookies – Store user preferences like language or location

You have the option to disable all the cookies through your browser settings at any time. Please note, however, that doing so may limit your ability to fully experience some features of our site.

Your Rights and Choices

As a user, you have several rights regarding your personal information. These include:

• The right to access the personal data
  
• The right to request corrections if your information is inaccurate or incomplete
  
• The right to request deletion of your data (subject to legal obligations)
  
• The right to restrict processing under certain circumstances
  

To exercise any of the above rights, please contact us using the information provided below. We aim to respond to all requests within a reasonable time frame.

Data Retention Policy

We retain your information only as long as necessary to fulfill the purposes outlined in this policy. Once your data is no longer needed for order processing, compliance, or support, it will be securely deleted from our systems or anonymized for analytical use.

Data associated with completed transactions may be stored for longer periods as required by financial and tax regulations.

Children’s Privacy

Our website and services are not designed for or directed toward individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take immediate steps to delete it from our systems.

Third-Party Links

Our website may contain links to third-party websites or platforms. Please be aware that we are not responsible for the content or privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Updates to This Privacy Policy

We may update this policy from time to time to reflect changes in our business practices, technological advances, or legal requirements. When we make changes, the revised policy will be posted on this page.